Return Policy

Thank you for shopping with Online Clothing Store Nepal. We strive to ensure customer satisfaction with every purchase. Please carefully read our return policy below:

No Refund Policy: We do not offer refunds for any purchases. All sales are final.

Exchange Policy:

  • Exchange requests must be submitted within 1 day of the purchase date.

  • Exchanges are only applicable for defective, damaged, or incorrect items received.

  • Exchanges due to a change of mind are not allowed.

  • Items must be unused, in their original condition, and accompanied by the receipt or proof of purchase.

How to Request an Exchange:

  • Contact our customer service team via instagram within 1 day of purchase to initiate an exchange.

  • Provide a clear description and, if possible, photographic evidence of the issue.

  • Once your request is approved, further instructions will be provided.

Additional Notes:

  • Customers are responsible for any shipping costs associated with exchanges unless the issue is due to an error on our part.

  • We reserve the right to deny an exchange request that does not comply with our policy.

For questions or concerns, please contact us at instagram.