Return Policy
Thank you for shopping with Online Clothing Store Nepal. We strive to ensure customer satisfaction with every purchase. Please carefully read our return policy below:
No Refund Policy: We do not offer refunds for any purchases. All sales are final.
Exchange Policy:
Exchange requests must be submitted within 1 day of the purchase date.
Exchanges are only applicable for defective, damaged, or incorrect items received.
Exchanges due to a change of mind are not allowed.
Items must be unused, in their original condition, and accompanied by the receipt or proof of purchase.
How to Request an Exchange:
Contact our customer service team via instagram within 1 day of purchase to initiate an exchange.
Provide a clear description and, if possible, photographic evidence of the issue.
Once your request is approved, further instructions will be provided.
Additional Notes:
Customers are responsible for any shipping costs associated with exchanges unless the issue is due to an error on our part.
We reserve the right to deny an exchange request that does not comply with our policy.
For questions or concerns, please contact us at instagram.